Telephone Information Service

Accident Victims Who Already Have a Claim File Open With the SAAQ

Monday to Friday, from 8:30 a.m. to 4:30 p.m.

  • In Québec (city and vicinity): 418 646-9877
  • From elsewhere in Québec: 1 800 463-6890
  • From elsewhere: 1 800 463-6898 (Canada, USA)

These numbers can be used outside our office hours to access our automated response system to find out about payments entered in your file and documents we have received.

  • Monday to Friday, from 8:00 a.m. to 6:00 p.m.
  • Saturday, from 8:00 a.m. to 3:00 p.m.


TDD/TTY for Hearing-Impaired

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