Before you can replace a driver's licence, you must prove your identity. Go to an SAAQ service centre to replace a licence Plus, or any service outlet for the other licences, and provide one of the following pieces of identification bearing your photo:
Note: For replacement of a damaged licence, you may show that licence as proof of your identity, provided you are still recognizable on the photo, and the reference number, name and identification number are still readable.
If you are unable to provide one of the pieces of identity mentioned above, you must provide two other pieces of identity. The first one may be:
The second piece of identity must include a photo and be one of the following:
Find out the cost to replace a photo driver's licence.
We recommend that you report the theft or loss of your driver's licence to the local police and request an official written attestation. The attestation must be written in French or English, or be submitted with an enclosed translation. If you are unable to obtain an attestation, go to the Canadian embassy or consulate to sign a solemn declaration that your licence has been lost or stolen.
To replace your driver's licence, mail or fax a duly signed licence replacement request and enclose the attestation from the local police or the solemn declaration signed at the embassy or consulate. Make sure to indicate the following information on your request:
Documents to enclose with your request
Note: If you are vacationing outside of Québec for a few months, you are not required to provide any documents to justify your temporary absence from Québec.
A licence without a photo or signature will subsequently be issued (find out the cost to replace a driver's licence without photo). This licence will be valid for a period of up to one year. It will therefore remain valid until your next licence renewal. A licence without photo or signature is a special measure that allows you to drive until you return to Québec. If you would like to receive your driver's licence by express mail or courier, please indicate this in your application and enclose a credit card number and its expiry date. We accept American Express, MasterCard and VISA. Please note, however, that credit cards are only used to cover postal or courier costs.