Driver's Licence

A Lost or Stolen Driver's Licence

In Québec

Before you can replace a driver's licence, you must prove your identity. Go to an SAAQ service outlet and provide one of the following pieces of identification bearing your photo:

• a previous driver's licence, other than a taxi driver's licence;
• an examination ID card issued by the SAAQ;
• a Canadian passport;
• a Canadian Citizenship Certificate;
• a Permanent Resident Card;
• a Canadian Armed Forces Identity Card;
• a Certificate of Indian Status.

Note: For replacement of a damaged licence, you may show that licence as proof of your identity, provided you are still recognizable on the photo, and the reference number, name and identification number are still readable.

If you are unable to provide one of the pieces of identity mentioned above, you must provide two other pieces of identity. The first one may be:

• a birth certificate issued by the registrar of civil status (Directeur de l'état civil) or its equivalent in another Canadian province or territory;
  OR
• a proof of legal presence in Canada;
  OR
• a confirmation of permanent residence.

The second piece of identity must include a photo and be one of the following:

• your health insurance card;
• an identification card issued by a government agency;
• a foreign passport;
• a driver's licence issued by another Canadian province or territory;
• a driver's licence issued by another country.

Find out the cost to replace a photo driver's licence.

Outside of Québec

You must declare the loss or theft of a driver's licence with the appropriate authorities where you are staying: local police or the Canadian embassy or consulate. You should therefore request an official certificate bearing the seal or written on the letterhead of the issuing body. This certificate must be written in French or English, or be submitted with an enclosed translation.

To replace your driver's licence, mail or fax the official certificate and a duly signed licence replacement request to the SAAQ. Ensure that your request contains the following information:

• the subject of the request;
• the expected length of your stay;
• the reason for your stay outside of Québec;
• your last name and first name;
• your date of birth;
• your driver's licence number, if you know it;
• your address in Québec;
• your address outside of the province;
• a telephone number where you can be reached outside of Québec or where a respondent can be reached in Québec;
• the mailing address where the SAAQ is to send the driver's licence;
• your signature.

Documents to enclose with your request

• Proof of employment on a duly signed and dated official document that includes:
• the reason you are working outside Québec;
• the expected length of time you will be working outside Québec;
OR
• proof that you are attending an educational institution submitted on a duly signed and dated official document that includes the expected length of time you will be attending this institution.

Note: If you are vacationing outside of Québec for a few months, you are not required to provide any documents to justify your temporary absence from Québec.

A licence without a photo or signature will subsequently be issued (find out the cost to replace a driver's licence without photo). This licence will be valid for a period of up to one year. It will therefore remain valid until your next licence renewal. A licence without photo or signature is a special measure that allows you to drive until you return to Québec. If you would like to receive your driver's licence by express mail or courier, please indicate this in your application and enclose a credit card number and its expiry date. We accept American Express, Master Card and Visa. Please note, however, that credit cards are only used to cover postal or courier costs.

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