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About Us

Help Us Serve You Better

Your cooperation is needed if we are to offer top quality service. We ask that you:

  • provide all the required information and supporting documents within the specified deadline;
  • provide your complete contact information to update your file.

Cooperation, respect and courtesy with our staff help create a good rapport.

What you have to say is important to us

Please send your comments, suggestions or complaints to our customer satisfaction centre:

  • by completing the form available on our Web site;
  • by email, telephone, mail or fax.

Customer Satisfaction Centre
Société de l'assurance automobile du Québec
P.O. Box 19600
333, boulevard Jean-Lesage, C-4-25
Québec (Québec) GIK 8J6
Telephone: 418 528-4949 or toll-free: 1 866 891-6545
Fax: 418 646-4777
Secure Email

A response to your complaint will be sent
within 15 workdays of its receipt.

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Last Modification: 2012-10-11