About Us

SAAQ and Accessibility

Policy on Accessibility
Accessibility refers to the use of Web sites and new technologies (portable computers, cell phones, etc.) by persons with disabilities. Accessibility allows these persons to access information on the Web.

The SAAQ is committed to ensuring that people with physical or cognitive disabilities or major technical limitations can access its Web site. Most of the current content is or will soon be in compliance with the Web site accessibility standards (Standard sur l'accessibilité d'un site Web - French only) set out by the Québec public administration.

The SAAQ's Web site complies with CSS2 and XHTML 1.0 transitional standards recommended by the W3C. These development guidelines ensure that disabled individuals who use voice browsers, screen readers and refreshable Braille displays can access the Web site. The site was tested using the following screen readers: Jaws version 10 and Non Visual Desktop Access (NVDA). Ongoing efforts are made to maintain our accessibility standards.

Improved Accessibility
To improve access to its site, the SAAQ has implemented some widely accepted accessibility standards, such as:

• developing coherent and clear browsing methods;
• organizing the contents of each page according to a hierarchy of titles and subtitles;
• adding information to explain how tables are organized;
• providing a direct link to page contents for persons using technical aids;
• allowing users to change the font size using the “AAA” button;
• using style sheets for all the site's pages;
• tagging information contained in lists;
• using warnings to indicate that a link will open in a new window.

Images
A text equivalent is provided for all important images.

Colours

• Contrast levels comply with standards.

Languages

• Language changes in a text are indicated using tags.
• The main language of each page is specified using the required attributes.

Help for Browsing
Every page offers direct access to the search tool, the site map and the policy on accessibility.

Keyboard Shortcuts
The SAAQ's Web site was designed to support the use of keyboard shortcuts for:

1. Go to content
2. Go to menu
3. Accessibility

Particularities of SAAQclic Online Services
Better accessibility is being gradually integrated to our online services, but certain functions are different. Keyboard shortcuts, the site map and the search tool are not accessible when using this service.

Please note that...
The contents of the following may decrease accessibility:

• Flash animations or video and audio files (QuickTime, Media Player and MP3);
• PDF documents and certain forms;
• quizzes and games.

If you experience difficulty, you can obtain assistance by phone or by using the TDD/TTY for Hearing-Impaired.

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